Set up Rafiqa in 3 minutes
Two phones, one invitation link. First you set up your own phone, then you send the link to your parent. Your parent never has to deal with settings.
Get it on Google Play1. Your phone
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Download Rafiqa and open it
Download Rafiqa from Google Play and open it on your phone. It opens straight on the big-button screen, with no questions and no sign-up. At the bottom you will see two long buttons.
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Tap “Setting up for my family” and sign in
Tap “Setting up for my family”. Two cards appear: choose “Admin panel · I will follow my family from this phone”, then tap “Sign in with Google”. It is a single step, and your phone becomes the management panel.
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Send your parent the invitation link
In the parent card at the top of your panel, tap “Send to my parent” (or “Add Parent”) and share the invitation link by WhatsApp, SMS or any messenger. Until your parent joins, your panel has a demo parent so you can try everything.
2. Your parent's phone
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Your parent opens the link
Your parent taps the link on their phone. If Rafiqa is not installed, Google Play opens; they install it and open it. You can do this together, sitting next to them or on a video call.
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Nothing to choose, no account
Rafiqa opens on the big-button screen on their phone too. Your parent does not pick a role, create an account or type a code.
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Your parent presses “Connect”
A message says your family invited them. Your parent presses “Connect” and their phone joins your panel right away.
3. Done
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Your parent sees a simple big-button screen
Phone, My Daily Routine, Reminders and Get Help open with a single tap. On first launch a short tour shows the screen step by step.
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You follow everything from your own panel
Location and safe zones, daily routines, measurements and notifications are on your phone. You can adjust your parent's home screen and settings remotely.
4. First-day checklist
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Grant the permissions on your parent's phone
As soon as your parent is connected, a “let's set it up together” list opens on their phone (location, battery, notifications, emergency contact…). Go through it together while you are with them. Choose "Allow all the time" for location and "Allow" for notifications, and accept the battery optimization exemption. Location is shared only after your parent allows it on their own phone. That way reminders, location and fall detection keep working while the phone is locked.
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If you use Xiaomi, Oppo, Realme or Huawei
These brands may close background apps at night. In the phone settings, turn on "Autostart" for Rafiqa and set battery restriction to "No restrictions".
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Get to know the emergency button
The red "Get Help" button on your parent's home screen notifies you right away. From the window that opens they can call the emergency line or the family, or send their location by SMS. You can change the number "Call Family" dials on the Fall Detection screen.
5. Everyday use
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Add daily routines
Add the day's tasks (drinking water, a walk, an appointment…) to My Daily Routine. Your parent's phone reminds them on time and they mark them as done; you follow it on the Summary tab.
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Location and safe zones
The Location tab shows your parent's latest location. Add places like home or the market as safe zones and you get a notification when your parent arrives or leaves. The history button shows the route of the last 7 days.
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Measurements
Blood pressure, sugar, temperature, pulse and weight are saved in My Measurements, and you see them in your panel too. Steps and sleep come from the phone's health data.
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Adjust the home screen remotely
Tap "Switch to Parent Panel" in your panel to open the screen your parent sees. From the red gear you can hide and reorder modules; the change appears on their phone too.
6. Grow your family circle
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A second parent
To look after both your mother and your father, the Family Multi plan lets a second parent join, invited the same way as the first. Switch between them from the card at the top of your panel.
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Siblings can manage too
A sibling can also install Rafiqa and join as a second manager with your family code (you will find it in your panel), so you look after your parent together.
Names and details in the screenshots are examples.
Frequently asked
Where do I find the invitation link?
In the parent card at the top of your panel, tap “Send to my parent” (or “Add Parent”) and share the link in a message. You can send it again at any time.
I chose the wrong option. What now?
Until your family is connected you can usually fix it yourself in the app, under Settings → Profile and Account Settings (for example by signing out and starting again). If you are already connected, write to rafiqa@masync.co and we will fix it together.
When does the free period start?
Your 7 days of free use start when your parent joins through your invitation link. There is no rush to finish the setup.
What if my parent has an iPhone?
Rafiqa currently works only on Android phones (Android 8.0 and later).
Reminders or notifications are late
On your parent's phone, Rafiqa's notification permission must be on and the app must be exempt from battery optimization. On brands like Xiaomi, Oppo and Realme, also turn on "Autostart".
The location doesn't update
Location must be on on your parent's phone and Rafiqa needs "Allow all the time" permission. If the phone is offline for a while, the location updates once it reconnects.
My parent's invitation link doesn't open
Ask your parent to tap the link on their own Android phone (not on a computer or an iPhone). If Rafiqa is not installed yet, Google Play opens first; after installing, they just open Rafiqa and press “Connect”. If it still fails, send the invitation again from your panel or write to rafiqa@masync.co.
What is the demo parent?
It's a sample parent so you can try the panel until your real parent joins. It is removed automatically when your real parent joins through your invitation.
What if my parent finds the app hard to use?
On first launch a short tour shows the home screen step by step, and each module has a short tour the first time it opens. The tour can be replayed from Settings, and you can simplify the home screen remotely.